REIWA Information Services

Our Information Services team is available to help both REIWA members as well as anyone who is involved in a transaction with a REIWA member.

Have a real estate question? Our Information Services team is available to help both REIWA members as well as anyone who is involved in a transaction with a REIWA member.

While we are not legal advisors, we are real estate specialists and will do everything we can to help find a solution to your query. This may involve explaining your rights and responsibilities as a tenant or landlord, how to start or end a tenancy, what to expect when purchasing a strata property, or understanding the terms of your Offer and Acceptance contract.

Our goal is to help everyone win in WA real estate, and we are here to help you navigate the market and understand the regulations, so don’t hesitate to give us a call.

Phone us on 08 9380 8200 or email [email protected] (business hours are Monday to Friday 9am to 5pm).

If you’re not involved in a transaction with a REIWA member, you can contact the Department of Energy, Mines, Industry Regulation and Safety (DEMIRS) on 1300 304 054 or email [email protected].

Your most common real estate questions answered

If a property is under offer, you can't make an official offer, but you can express interest to the agent. If the initial deal falls through, they may approach you.

However, if the original offer is subject to the sale of the buyer's own property with a 48-hour clause in the contract, and the seller receives another acceptable offer during this period, the initial buyer has 48 hours to either waive the 'subject to sale' clause or void the contract. This would enable the seller to accept another offer.

A: Rent is considered paid when it reaches the agency trust account, not when it leaves your account. Breach notices are usually automated, not sent manually by property managers. Scheduling your payment for 2-3 business days prior to the due date should help to ensure the money lands on time, avoiding another breach.

A: In a break lease situation, both the tenant and owner have an obligation to mitigate losses for the other party. This is usually done through direct negotiations.

A: That is not necessarily the case. If a seller has told their agent that they will not entertain a certain price point, or will not accept any offers before a certain date (eg home open or set date sale), the agent is obligated to follow the seller’s instructions.

A: Your property manager is correct. Under the Residential Tenancies Act, the rent increase will not be enforced until 30 days into the new contract. A breach of the Act could result in a $10,000 penalty.

When your lease ends and you hand the keys to the property manager, it indicates you’re happy with how you’ve left the property.

Your property manager has no obligation to give you the keys again or allow you to access the property, even to finish some cleaning. It’s best to make sure you address any issues before the final inspection.

A: A broken aircon in hot weather can be classed as an urgent repair. The owner has to arrange repairs quickly. Read our full article here.

REIWA Information Services

Your most common real estate questions answered

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Acknowledgement of country

REIWA Information Services

Your most common real estate questions answered

Q: Can I make an offer on a property that is already 'under offer'?

Q: I pay my rent on the day it is due but keep receiving breach notices for being late. Why is this?

Q: I am breaking my lease and the owner has decided to sell. What happens now?

Q: An agent is saying they will not present my offer to the seller. I thought they had to present all offers, no matter what?

Q: My tenant is renewing their fixed term lease, with a rent increase, but my property manager says they won't start paying the increase until 30 days into the lease. Is this correct?

Q: My lease has ended and the final inspection didn’t go well. Rather than losing my bond, can I get the keys back to fix the issues myself?

Q: My aircon has broken down, and I reported it to the owner, but it hasn’t been fixed yet. It’s Summer – how long must I wait?

You may be interested in

Housing and cost of living: the Federal Budget in brief

Rent bidding banned from today

Housing and cost of living: the Federal Budget in brief

Rent bidding banned from today

Perth weekly market snapshot for the week ending 12 May 2024

Market breakdown highlights investment opportunities

20 per cent price growth a very real possibility: REIWA market forecast update

20 per cent price growth a very real possibility: REIWA market forecast update

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20 per cent price growth a very real possibility: REIWA market forecast update

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