What is a PCR and how does it work

The Property Condition Report (PCR) is a written report that describes the condition of your rented property when you move in and move out.

In Western Australia, a landlord or property manager must prepare the PCR at the beginning and ending of the tenancy agreement.

As a tenant you will be supplied a copy of the PCR and have the opportunity to dispute an item in the PCR, including asking for other items to be included.

You should retain a copy of the PCR once completed as the landlord or property manager will compare the initial PCR and the final PCR to determine if there are any damages to the property.

If the dispute proceeds to the Magistrates Court then decisions will heavily rely upon the information in the PCRs.

What it means for tenants

Knowing what the PCR contains is essential to your rights as a tenant. It is important you take the time to thoroughly check the PCR including fixtures and fittings.

Ensure that the initial PCR accurately reflects the condition of the premises. As time passes your memory may not be as clear as when first moving in, so an accurate PCR can save you a lot of money and hassle when it comes to your last inspection and getting your bond back.

When moving into a new place, the last thing many tenants want to do is diligently inspect every crevice of the house, but it's these minor issues that become the very cause of disagreements between the landlord/property manager and the tenant during the final inspection.

You have seven days to disagree with any information in the PCR after you get it, so if you believe it is not accurate, use this time to address any concerns.

At the end of the tenancy and prior to handing the premises back to the landlord or property manager, refer to the original PCR and ensure that the premises, with the exception of fair wear and tear, reflect the description in the original PCR.

The landlord or property manager will prepare and provide you with a final PCR within 14 days after the termination of the tenancy.

Ensuring you maintain good communication with your landlord or property manager will ensure a smooth process when or if any issues arise.

What it means for landlords/property managers

When a tenancy ends, the PCR will act as evidence if there is a dispute between the landlord/property manager and the tenant about maintenance and repairs or about the return of bond money.

Important things to note in the PCR are:

• Any damage big or small should be noted and photographed
• The report can be adapted to suit the premises if need be
• A PCR should be completed whether or not a rental bond is taken
• A PCR is not needed if the same tenants renew a tenancy agreement
• Once the landlord or property manager completes the PCR, they must give two copies of the PCR to the tenant so they examine and if necessary return one copy back that shows any disagreement.

When the tenancy comes to an end, the landlord or property manager will determine if there has been any damage to the property based on comparing the initial and final PCRs - taking into account fair wear and tear.

For more information about your bond money, see "What you need to know about your rental bond money".

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