• REIWA and Vaultrealestate partner to bring ‘best of breed’ CRM to Australian and New Zealand real estate agents


    The Real Estate Institute of Western Australia and Vaultrealestate have partnered in a joint venture to develop a market leading customer relationship management (CRM) and property management system for Australian and New Zealand real estate agents.

    In addition to providing efficiencies to all staff, the system is being created to generate the ability for a business owner or manager to monitor every aspect of the business from a single customisable dashboard in real time and from any location.

    REIWA CEO Neville Pozzi said development of ‘CRM XYZ’ was progressing well and on track for release in August 2018, with the property management component scheduled to launch in October 2018 at the Institute’s CONNECT real estate conference.

    “We are extremely excited for the opportunity to partner with Vaultrealestate to develop an industry CRM superior to anything else on the market right now.

    “We are especially pleased that through this joint venture, we can leverage our current partnerships with REI Forms Live and RP Data to provide real estate agents with a best of breed, fully-integrated CRM and property management system to improve their business efficiencies,” Mr Pozzi said.

    In addition to a CRM and property management system, full sales and listings management (including trust accounting) are also being developed as a part of the integration.

    Vaultrealestate Managing Director Scott Wulff said they had been approached by a number of influential industry players who were interested in working with Vaultrealestate to develop a new CRM system for real estate agents.

    “We are delighted to be able to work alongside REIWA to bring Australian and New Zealand agents a market-leading product that will streamline the day-to-day running of their businesses.

    “We have been closely aligned with REIWA for some time now, providing complementary services to the real estate industry. Both groups having significant reach into and reputation within the real estate industry and we are confident this collaboration will produce a first-class product for the industry with superior training and support services,” Mr Wulff said.

    A commercial component of CRM XYZ is also being developed and should be completed by the end of the year.

    Vaultrealestate are the core management and development team that created and commercialised MyDesktop. My Desktop was sold to Fairfax in 2010 and the team’s relationship with Fairfax ceased in 2016.